CAD & IT Support
Technical Support Services from Studioworx
At Studioworx we know that running modern CAD applications with existing IT systems can seem quite daunting and often the current IT support provider might not understand how the two can co-exist. That’s why Studioworx have a team of CAD and IT support specialists who are experts in their field to get you up and running and keep it that way! We offer several ,support:it packages geared towards three different areas, support:it cad for Autodesk software technical support; support:it technology for IT Support, and support:it training for those taking one of our CAD Training courses.Click the heading for the type of support you are interested in...
CAD Support
Studioworx offer a support service for those customers running Autodesk Digital Prototyping tools within their business. We have a dedicated team of Support Engineers who are able to help you with any technical issues you may be having.
Our standard service includes:
- Online and E-mail support
- 4 hour response time
- Remote Control
- No Yearly Contract
- Payment Holidays
Products we support:
- AutoCAD & AutoCAD LT
- Autodesk Inventor Professional Suite
- Autodesk Showcase
- Autodesk Inventor Publisher
- Autodesk Design Review
- Autodesk Vault
IT Support
Our support:it technology support packages are designed to support all technical based issues involving your IT infrastructure, including desktops, servers, network and OS platforms.This support is mainly web and email based, but we are flexible and do have the option to extend a full telephone based call logging and support service.
This package offers customers:
- Online and E-mail support - optional Telephone Support
- 4 hour response time
- Remote Control
- Remote Proactive Server & Network Monitoring
- Regular Preventative Maintenance
- Security and Patch Updates for System Security
- Flexible Contract
Training Support
Exclusively offered free to customers of our Autodesk training packages. Studioworx understand you can’t always remember everything you are taught on a training course.To ensure you get the most out of any CAD training you take with Studioworx we offer you free complementary follow-up support.**
This package entitles customers to:
- Online Training Support - "Ask the Instructor"
- Online Access to Course Training Material*
- Support relevant to your training course
- Length of support based on how much training you take**
- Renewed whenever you take a new course, or for a monthly fee.
*Training material relevant to course taken.**Terms and conditions apply, please contact us for more details.
Support:it Training is for the support and enhancement of all our training candidates, and using our dedicated training portal candidates will be able to access relevant course and support material. This support is not technical break/fix for applications.
Studioworx Ltd, Tickford House, Silver Street, 